Below is a rundown of what data we gather, why we gather it, and who else gets it once you visit the store, order from us, or write in.
Data Gathered
Visiting the store quietly notes a few technical bits about your device — your IP address, your browser, and the pages you open. We call that "Device Information".
Ordering, or starting to, adds a few more — your name, your billing and delivery address, your payment details, your email, and your phone number. We call that "Order Information".
Purpose
Order Information gets your order out the door: taking payment, sending the parcel, drawing up your invoice and confirmation, writing back when you reach out, flagging anything dodgy, and now and then sending word of our products and offers.
Sharing
A short list of trusted providers. Shopify keeps the store running behind the scenes, and Google Analytics shows how people move around the site. That's the lot.
Cookies
We run cookies and similar tracking tools to follow what's happening on the site and hold a few things between visits. Rather not? Your browser can block them all, or flag each one before it loads.
Your Rights
In Europe or California, you can ask to see what we hold on you, and have us fix it, refresh it, or wipe it. The contact details below are how.
Retention
Your order details stay on file as a record of the sale until you tell us to delete them.
Changes
We tweak this page now and then as the way we work shifts, or as the rules call for it.
Contact
Anything on privacy — a question or a complaint — goes to the address on our contact page.